
Virus Removal
Virus Detection, Removal and Prevention
If you detect or suspect a virus on your computer, please contact Eclipse Data Solutions (EDS) immediately. EDS can remove viruses, worms, trojan horses, dialers, and spy-ware to protect your critical data files. In these days of always connected DSL systems, viruses and malicious code comes at you at the speed of light. It is crucial you have an anti-virus, anti-spy-ware, and firewall programs protecting your system at all times. Even the best of these AV/ASW/FW programs cannot stop all viruses, worms, and spy-ware. Some will get through and you will need an experienced professional to remove these threats.
- Add a proven and effective (updatable) Anti-Virus Program to your system.
- Add a proven and effective (updatable) Anti-Spy-ware Program to your system.
- Remove existing viruses, worms, dialers, trojan horse, spy-ware and other malicious code from your computer.
- Return your system to a threat-free state.
Symptoms of a computer virus
If you suspect or confirm that your computer is infected with a computer virus, obtain the current antivirus software. The following are some primary indicators that a computer may be infected:
- The computer runs slower than usual.
- The computer stops responding, or it locks up frequently.
- The computer crashes, and then it restarts every few minutes.
- The computer restarts on its own. Additionally, the computer does not run as usual.
- Applications on the computer do not work correctly.
- Disks or disk drives are inaccessible.
- You cannot print items correctly.
- You see unusual error messages.
- You see distorted menus and dialog boxes.
- There is a double extension on an attachment that you recently opened, such as a .jpg, .vbs, .gif, or .exe. extension.
- An antivirus program is disabled for no reason. Additionally, the antivirus program cannot be restarted.
- An antivirus program cannot be installed on the computer, or the antivirus program will not run.
- New icons appear on the desktop that you did not put there, or the icons are not associated with any recently installed programs.
- Strange sounds or music plays from the speakers unexpectedly.
- A program disappears from the computer even though you did not intentionally remove the program.
Symptoms of worms and trojan horse viruses in e-mail messages
When a computer virus infects e-mail messages or infects other files on a computer, you may notice the following symptoms:
- The infected file may make copies of itself. This behavior may use up all the free space on the hard disk.
- A copy of the infected file may be sent to all the addresses in an e-mail address list.
- The computer virus may reformat the hard disk. This behavior will delete files and programs.
- The computer virus may install hidden programs, such as pirated software. This pirated software may then be distributed and sold from the computer.
- The computer virus may reduce security. This could enable intruders to remotely access the computer or the network.
- You receive an e-mail message that has a strange attachment. When you open the attachment, dialog boxes appear, or a sudden degradation in system performance occurs.
- Someone tells you that they have recently received e-mail messages from you that contained attached files that you did not send. The files that are attached to the e-mail messages have extensions such as .exe, .bat, .scr, and .vbs extensions.


