Remote Computer Support
Remote maintenance services from EDS enable you to resolve a wide range of common IT problems. You contact EDS by phone, we assess your problem and determine if it can be handled remotely. If so, we tackle your problem via remote connection to your computer. YOU save money and downtime!
Eclipse Data Solutions (EDS) has the personnel and software to provide your organization with remote support services for your computer and network systems. Our personnel can work with your personnel in providing the remote support services to make your organization's computer and network systems operate reliably.
The Internet provides the opportunity for cost effective remote support. Software can be installed using remote support with minimum assistance from an on site person. The on site person may need to insert or remove a CD or assist in restarting the computer. User accounts, service updates, off site storage of data and user training can all be performed through remote support services.
